Practice Leadership

laurenLed by nationally recognized expert Lauren Frey, Plummer’s Permanency Practice Leadership division provides a variety of consultation, training and technical assistance to child welfare providers, government agencies and other nonprofit organizations.

Through services ranging from multi-year engagements to one-time workshops and presentations, we can:

  • Help you figure out how to weave permanency throughout your organization and develop a permanency-driven culture

  • Identify and train you on the best permanency practices, strategies and tools that will work in the context of your programs. Help you design or refresh your practice model so it provides an optimal foundation and guide for all your permanency efforts

  • Provide structured individual and/or group coaching of a wide range of staff members from administrators to front line workers

  • Offer direction as you select, train, supervise, develop and evaluate staff as you build a permanency-competent workforce

  • Align your data tracking and measurement to determine if you are effectively setting and meeting permanency-related goals and benchmarks

  • Provide tips in deepening your organization’s partnerships and collaborations in order to to achieve more timely and successful permanency outcomes

“The Permanency Training and Consultation by Plummer and Lauren have been an invaluable resource as we sharpen our focus on achieving the only discharge outcome that we know leads to long term success for our clients: connection to a permanent family. Staff at all levels of the organization learn the critical role they play in bringing together individuals who care about a child in order to engage in a process that naturally evolves to meet that child’s needs via the consultation process, “Every child deserves a family” has become a mantra in our work.”

Michael Semel, Ph.D., Senior Director of Residential Services, The Home for Little Wanderers

Organizations and agencies that have drawn on our expertise include:

  • The Home for Little Wanderers (MA)

  • Casey Family Programs in partnership with public child welfare agencies in San Diego County, CA; New Orleans, LA; New Hampshire

  • Building Bridges Initiative

  • US Department of Health and Human Service, Children’s Bureau, Child Welfare Capacity Building Center for States

  • Social Solutions

  • Association of Children’s Residential Centers

  • Treehouse Foundation/Treehouse Community Replication Sites

We have also shared some of our insight in writing, authoring a 2015 article for the Association of Children’s Residential Centers best practice series called Redefining Residential: Strategic Interventions to Advance Youth Permanency.


“The national Building Bridges Initiative (BBI) has been impressed with the permanency work that Plummer Home has focused on to ensure long-term positive outcomes for the youth and families they serve. BBI has highlighted Plummer’s work in national training programs, and used the expertise of James Lister and his staff to inform documents on permanency. We’ve also retained Plummer to provide expertise during webinars and consulting with other programs. The Plummer Home permanency team is an excellent for any program wanting to focus on this critical area that correlates to successful long-term outcomes for youth and families touched by residential interventions.”

Beth Caldwell, Building Bridges Director